Frequently asked questions

Pick your skin depth and undertone in the shade finder on our home page, or book a free Shade Match at the studio. Every base product lists the same shade codes.

Shade Swap: send it back within 30 days, even opened, and we send the right one free.

Every shade is worn by our artists on fair to deep skin before it joins the range.

Orders placed before 2 PM on a working day are packed by hand and leave the same day.

Free over $40, and every order comes with three samples of your choice.

Write to us within an hour of ordering and we will change it before it is packed.

Every formula is vegan and none is tested on animals.

No. Nothing in our range carries added fragrance.